About Us
Serenity Care Management
Serenity Health and Care Management was founded by Rachael Sherman, APRN, FNP-BC. Managing patients’ health across the lifespan, she is a highly skilled and compassionate care manager with extensive years of experience across many healthcare settings, from the ER, Hospital, assisted living, home, psychiatric, and hospice care.
As Founder and Director, she envisioned Serenity HCM as more than the traditional care management company—it is a comprehensive, concierge service offering personalized support and proactive care, guided by a care manager with the skill and expertise of a primary care provider. Supported by her leadership, all Serenity HCM care managers aim to provide the highest level of personalized care, where our clients are more than just patients; they are family.
Key Aspect of Care Management
Care Coordination: Acting as a central point of contact, connecting patients with various healthcare providers, social services, and community resources.
Medication Management: Helping patients manage their medications, ensuring they understand dosage, timing, potential side effects, and assisting with refills.
Transitional Care: Assisting patients and their families in navigating transitions between care settings, such as from hospital to home, ensuring a smooth and coordinated process.
Chronic Disease Management: Educating patients about their conditions, treatment plans, and self-management strategies, empowering patients to take an active role in their own health.
Insurance of Patient Safety: Working with the patients and families to identify risks and implementing resources to alleviate them.
Patient/Family Education and Support: Accompanying patients to medical appointments, ensuring effective communication between patients, providers, and designated family members.